Privacy Policy

At Mimosa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us through any of our online and offline channels.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and shipping/billing address.

• Order Information: Details of your purchases, payments, and delivery preferences.

• Device and Technical Data: IP address, browser type, device details, and site usage information.

• Communication Data: Messages, feedback, or inquiries you send via email, phone, WhatsApp, or social media.

We collect this information directly from you when you place an order, subscribe to our updates, contact our team, or use our website.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Respond to your inquiries or requests.

• Send updates, promotional offers, or order notifications (only if you’ve opted in).

• Improve our products, website experience, and customer service.

• Comply with legal or regulatory requirements.

We will never sell or rent your personal information to third parties.

3. Data Security

Your personal data is stored securely and only accessed by authorized personnel.
We implement reasonable physical, electronic, and managerial procedures to prevent unauthorized access, alteration, disclosure, or destruction of your information.

However, no online system can guarantee 100% security, and you share your information with us at your own risk.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze traffic, and improve functionality.
You can disable cookies through your browser settings, but some parts of our website may not function properly if you do.

5. Third-Party Services

We may use trusted third-party services such as payment gateways, courier companies, and marketing tools to complete transactions or improve services.
These providers have their own privacy policies, and we recommend reviewing them when making payments or interacting with their systems.

6. Your Rights

You have the right to:

• Access or request a copy of your personal data we hold.

• Request correction or deletion of your information (subject to legal obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us via hello@mimosaforever.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined above or as required by law. Once data is no longer needed, it will be securely deleted.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If such data is found, it will be promptly deleted.

9. Updates to This Policy

Mimosa reserves the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this page periodically to stay informed of how we protect your information.

10. Contact Us

For any questions, requests, or concerns regarding your privacy, please contact:

• Mimosa Customer Care
  
• 📞 Hotline / WhatsApp: +94 711 535 535
• 🌐 Website: www.mimosaforever.com